(312) 719-1948
info@sendthemchicago.com
Customer Service
Our customers are our #1 priority and we make every effort to ensure you are 100% satisfied. If for any reason you are not happy with the service you receive or with one of our products, please let us know and we will work on immediately resolving the issue.
Local Hand-Delivery
We guarantee your satisfaction. If you are not satisfied for any reason, let us know and we will promptly send a replacement gift or provide you with a refund or credit. Email Us Here or call Customer Service at 312-719-1948.
Our Guarantee
We understand the importance of corporate gift giving to show appreciation to valued clients and employees. No matter the season, Send Them Chicago gifts offer the perfect way to show your support and appreciation for the region’s local artisans and foods while also showing appreciation to those who matter most to the success of your business. Our gift experts can help you customize the perfect distinctively Chicago gift for any business gifting occasion or meeting.
Corporate Gift Giving
Our Chicago Story
It's not about us, really. It's about this city: Chicago was love at first sight for our founder when she transplanted here nearly twenty years ago. Since that time she's been passionate about sharing uniquely Chicago gifts that celebrate the city's history, people, places, and spirit with friends, family and business contacts. Send Them Chicago brings that passion to you.
We hope you'll enjoy discovering and sharing Chicago at our site and that you will Gift Local every chance you get.
Local Hand Delivery
Within Chicago: $15
Suburbs: $20
We ship nationwide via UPS or USPS Ground with estimated delivery within 2 to 7 days (surcharge and extended timeframe for Alaska and Hawaii shipments).
Please call us at 312-719-1948 for expedited delivery options and rates. Find standard shipping rates and information on our Customer Service page.
About Us
Corporate Gift Services
Customer Service
Delivery and Shipping
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© 2013 Send Them Chicago, LLC. All Rights Reserved. Proudly Made in Chicago.
Residents of Illinois will be charged 9.25% sales tax upon checkout.
info@sendthemchicago.com
Monday-Friday 9AM-7PM
Weekends 10AM-6PM
Return Policy
312-719-1948
Hand-Delivery is available throughout Chicago and the suburbs. Same-day delivery (by 8pm) is generally available for orders received before Noon Monday-Friday, except during busy holiday periods, when we require a 48 hour local delivery timeframe.
Hand-Delivery to Chicago: $15 Suburbs: $20
Nationwide Shipping
We ship in-stock items within 48 hours of receiving your confirmed payment. Orders placed on the weekend (from Noon on Friday through Sunday) will ship on Monday. We ship using UPS or the US Postal Service and your order will typically be delivered within 3 to 7 business days. If you need your order expedited, please contact us at orders@sendthemchicago.com.
Shipping prices are based on the value of the items you are purchasing and based on delivery to a single address. For information and rates for shipping gifts to multiple addresses, please call us at 312-719-1948.
As a small (but growing!) company we unfortunately do not accept returns or exchanges. That said, if for some reason a product we send to you is damaged please let us know and we will send a replacement with a posted envelope or box to return the damaged item. We must be notified within 30 days of delivery of the the damage.
